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IMARK: Free e-learning module on knowledge sharing for development

The module was developed to provide organizations and communities with the necessary tools and methodologies required to develop their knowledge capacities, and enable them to work more effectively.

Target audience

It is aimed at staff working in a wide range of organizations including international organizations, donor agencies, multilaterals, NGOs, research institutes, national governments, regional organizations, and indigenous NGOs.

Module Content

Unit 1 - What is Knowledge Sharing and Why is it Important
This unit describes what Knowledge Sharing and related concepts are, and highlights the benefits and opportunities offered by KS to improve work groups and collaboration.

Unit 2 - Putting Knowledge Sharing to Work
This unit describes the social dynamics and facilitation options for building trust and supporting participation.It also presents a range of possibilities for creating content collaboratively, and the related issues around intellectual property rights (IPR). This Unit also gives a panoramic of the possibilities for internet-based communication and knowledge sharing.

Unit 3 - Making the most of Communities and Networks
This unit illustrates the potential to improve Knowledge Sharing and Learning through networks and communities, and explains key dynamics between networks and institutions.

Unit 4 - Establishing Knowledge Sharing in Your Organization
This unit provides guidance on how to design and implement a strategy to identify key knowledge assets, flows and gaps; it describes how KS can be strategically approached within organizations and how to raise awareness of and promote KS in an organization; This unit also describes how IT environments support KS and explains how to articulate the rationale for evaluating KS efforts and to initiate a KS evaluation process.

Unit 5 - Knowledge Sharing Methodologies
This unit illustrates how to build Knowledge Sharing and learning strategies and frameworks, by describing a variety of methodologies for supporting KS and learning, and identifying the methodologies which best suit various contexts.

Unit 6 - Tools and Services to Support Virtual Collaboration
This unit illustrates a wide range of social media tools and describes how they can be used strategically to more effectively collaborate and exchange knowledge.

Unit 7 - Facilitating virtual collaboration and interaction
This unit provides guidelines on how to facilitate an online community and introduces the basic concepts of facilitation, compares traditional and online facilitation, and illustrates a wide range of facilitation tasks and techniques.

Unit 8 - Field-based Knowledge Sharing and Learning Methods
This unit describes a range of field-based methods and tools for supporting KS and learning, identifies the methodologies which best suit various contexts, and explains how to design and create digital products from field information and knowledge.


Each lesson includes online resources and several lessons provide a list of job aids. Learners can consult a glossary specific to the module, and search within the course materials for specific terms.


The Module curriculum was designed and developed by experts and institutions from an internationally widespread community.

The e-learning module is part of the Information Management Resource Kit (IMARK) and has been developed by FAO in collaboration with the Joint Donors’ Competence Development Network (Train4Dev).

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