Resources

rss

On speaking, mediation, representation and listening: a think-piece for the Making All Voices Count programme

Author: Oswald, D.
Publication date: 2014

This think-piece focuses on ‘voice’ within the Making All Voices Count framework. It reflects on experiences, debates, assumptions, and questions about what ‘voice’ is and how it can be supported, with a particular focus on what this means for the ‘Making All Voices Count’ programme.

Promoting Self - Direction and Consumer Control in Home - and Community - Based Service Systems

Authors: Kendrick; M.J.
Publication date: 2006

This paper is the third in a series of three papers on unlocking the code of effective systems change. It examines what contemporary social service systems can do to promote consumer-directed services.