Resources

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Dialogue by Design: A handbook in public and stakeholder engagement

Authors: Acland, A. (Dialogue by Design)
Publication date: 2012

This handbook has a special focus on how to design engagement processes – for example, which method to use in different types of situation and how to keep track of stakeholder participation.

Politics and advocacy

Authors: VeneKlasen, L. & Miller, V.

This chapter helps you bring to the surface some of the misgivings about what is ‘political’ in order to establish a level of comfort with the subject. This lays the foundation for further learning and action. 

Conflict Resolution: Resolving Conflict Rationally and Effectively

The article and video present the "Interest-Based Relational Approach" as an effective way of conflict resolution. The article also provides additional background information on different conflict styles. 

Key Points

Conflict in the workplace can be incredibly destructive to good teamwork.

Facilitating Multi-stakeholder Partnerships : Lessons from PROLINNOVA

Authors: Critchley, W., Verburg, M. & Veldhuizen, L.v. (for PROLINNOVA)
Publication date: 2006

This booklet gives you practical lessons and insights into partnership building gained within the PROLINNOVA network over the last four years. The booklet is written for anyone who is involved in trying to bring stakeholders together into effective partnerships, and is looking for practical ideas and lessons on what works and what does not. Two case studies are included.

IPAL: Learning with Constituents. A guide to identifying, documenting and analyzing evidence of impact (planned or unplanned), and learning from this in dialogue with constituents.

Author: IPAL - Keystone
Publication date:

This guide is addressed to organizations that are seeking guidance on how to engage with their constituents in order to better monitor and evaluate their efforts, learn with and from their constituents and continuously make improvements in the way they work. It is also addressed to monitoring and evaluation consultants and facilitators.

The guide lays out ideas for activities and processes for organizations to engage and learn with their constituents. It provides guidelines for the time and resources required for each activity.

GIZ Guidebook for MSP facilitation

Authors: GIZ, onbehalf of the German Ministry for Economic Cooperation and Development (BMZ). Expert opinions by Jim Woodhill & Simone van der Vugt; Darian Stibbe (based on Ros Tennyson, with Nazneen Huq & Joanna Pyres); Vanessa Sayers; Douglas Kativu.

Publication Date: 2011

This GIZ guidebook has been designed and written for facilitators of MSPs. It offers the reader the following benefits:

GIZ Stakeholder Dialogues Manual.

Author(s): Künkel, P.; Gerlach, S. et al. (for GIZ)

Publication Date: 2011

This GIZ manual provides the reader with a thorough understanding of the concept of ‘stakeholder dialogues and on how to apply it successfully. Ample attention is given to the Dialogic Change Model and the principle of dialogue as well as to issues of communication, process monitoring and facilitation.

Guidebook for MSP Facilitation

Created by : GIZ (CCPS)

Publication Date : June 2011

This one-stop guidebook on the facilitation of multi-stakeholder processes is designed to act as not only a checklist in preparation for the facilitation of an MSP, but also to act as a compass, helping facilitators to navigate through the many phases of often diverse and complex MSP’s. Presenting advisory contributions from experts of various backgrounds, the guidebook also acts as a companion guide, detailing best practices which have been learned through years of experience.