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Democratic Dialogue – A Handbook for Practitioners

Authors: Pruitt, B. & Thomas, P.
Publication date: 2007 

Democratic dialogue consists of inclusive processes that are open, sustained and flexible enough to adapt to changing contexts. It can be used to achieve consensus or prevent conflict—a complement to, not a replacement for, democratic institutions.

Learning for Development: A literature review

Author(s): Pasteur, K.
Publication Date: 2004

This literature review results from the collaboration of ActionAid, DFID, Sida and the Participation Group at the Institute of Development Studies to explore understandings of learning and to document innovative approaches.

Theory of Change: A Practical Tool For Action, Results and Learning

Author(s): Organizational Research Services (ORS) for Annie E. Casey Foundation
Publication Date: 2004 

This manual is prepared by the Organizational Research Services (ORS) for the Annie E. Casey Foundation to create more insight in the added value and implications of using a theory of change to foster community development. The manual provides extensive background information on the characteristics of a theory of change and guides the reader through its application with clear and elaborated case study material.

Talking the Walk: A Communication Manual for Partnership Practitioners

Author(s): McManus, S. & Tennyson, R.
Publication Date: 2008

Talking the Walk is a toolbook for partnership practitioners from all sectors, to enable them to understand the importance of good communication to their work, and to help them develop techniques to improve their communications - both inside, and beyond, the partnership.

Mapping Dialogue - A research project profiling dialogue tools and processes

Author(s): Pioneers of Change Associates
Publication Date: 2006

Commissioned by GTZ and created by the Pioneers of Change Associates as an initial toolbox for the Nelson Mandella Foundation, this project aims to map varying dialogue processes for use by social change practitioners. The toolbox is separated into three sections:

Reflective Peacebuilding: A Planning, Monitoring and Learning Toolkit.

Author(s): Lederach, J.P. et alii. (Kroc Institute (University of Notre Dame) & CRS)
Publication Date: 2007

The goal of this Toolkit is to improve peacebuilders’ ability to be reflective practitioners; this involves enhancing  peacebuilders’ capacity to design and impact transformative change, and track and improve upon those changes over time, in unpredictable conflict contexts. 

The new dynamics of strategy: Sense-making in a complex and complicated world

Author(s): Kurz, C.F. & Snowden, D.J.
Publication Date: 2003

This paper of Kurz and Snowden outlines a new approach to strategy, which is relevant for both policy formation and operational decision-making. It builds on the experience that decision makers are increasingly confronted with situations where assumptions of order, rational choice and intent are not true while the available tools and techniques assume they are.

Power Pack: Understanding Power for Social Change

Author(s): IDS
Publication Date: 2010

The Power Pack project is initiated by IDS as a response to requests from many people for more practical and conceptual methods, materials and resources to help them think about and respond to power relations

Effective communication, feedback and listening

Author(s): Hill, L.
Publication Date: 1996

In the context of tremendous developments in information technology, Hill argues that at the root of many organization and management problems are simple communication breakdowns.

Generative Change Communities Process Inquiry Protocol

Author(s): Generative Change Community (GCC)
Publication Date: 2007 

The Generative Change Community (GCC) is a global community of practice that nurtures and promotes generative dialogic change processes for an equitable and sustainable world. The community seeks to integrate individual, organizational, and societal transformation through dialogic processes and initiatives. The GCC Process Inquiry Protocol is intended to support the community in pursuing this learning agenda.