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Conflict style test

Aim of the tool
To help participants understand their preferred behaviour in conflict situations.

When to use it?
This tool can be used as a catalyst to open discussions and facilitate learning about how conflict-handling styles affect personal and group dynamics.

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others. The conflict style test is a self-scoring exercise that takes about fifteen minutes to complete. Interpretation and feedback materials help you learn about the most appropriate uses for each conflict-handling mode. It also gives suggestions for increasing your "comfort level" with your less used styles.

This instrument is designed to measure a person's behavior in conflict situations. "Conflict situations" are those in which the concerns of two people appear to be incompatible. In such situations, we can describe an individual's behavior along two basic dimensions: (1) assertiveness, the extent to which the person attempts to satisfy his own concerns, and (2) cooperativeness, the extent to which the person attempts to satisfy the other person's concerns. 

You can download a copy of the test on the right-hand-side of this page


Source: Thomas-Kilmann conflict mode instrument