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Tools and Methods

In this section, you can learn about over 60 process tools, each serving different purposes. Although there are hundreds of tools available, these have been chosen because they are the ones we find especially useful to support MSP processes. For more information on the role of these tools in MSPs, have a read of the MSP Guide, a chapter of which is dedicated to the use of these tools.

At the request of many readers we have compiled these tools into one document to enable easy storing and sharing. You can find the MSP Tool Guide here

Click on each to access the relevant tools and learn more:


1. Introductions
2. Human Spectrogram 
3. Rich Picture
4. Semi-structured Interviews  
5. Stakeholder Identification  
6. Appreciative Story Telling   
7. Questionnaires; Surveys   
8. Problem Definition Worksheet 
9. Ground Rules   

25. Adjust Group Size  
26. Role Plays  
27. Forms of Power  
28. Six Thinking Hats    
29. Multiple Perspectives 
30. Power Ranking 
31. Guided Fantasy   
32. Five Colours of Change  
33. Combining Ideas That Might Work Together 

43. Prototyping 
44. Prioritising and Ranking  
45. Comparing Proposals  
46. Feedback from Stakeholders
47. Ritual Dissent  
48. Card Clustering   
49. Socratic Dialogue  
50. A Change of Scene  
51. Silence 

Shared language

10. Stakeholder Characteristics & Roles Matrix 
11. NetMapping   
12. Stakeholder Analysis 
13. World CafĂ©   
14. Problem Tree  
15. Timeline 
16. Force Field Analysis  
17. Context Immersions  
18. SWOT Analysis  
19. Delphi   
20. Visual Reminders 
21. Cynefin Framework 
22. Friends & Strangers 
23. Trendline 
24. Four Quadrants of Change 

34. Tuckman (forming, norming, storming, performing)   
35. Belbin Team Roles  
36. Scenario Planning  
37. Conflict Styles  
38. Partnership Agreements  
39. Open Space  
40. Document & Summarise  
41. Visioning  
42. Circle of Coherence  

52. Set Decision Rules  
53. Make a Visual Theory of Change 
54. Polls  
55. Fish Bowl 
56. Reflection 
57. Synthesis   
58. Option One-and-a-Half  
59. Closing Circle  
60. Evaluation