printUse ctrl + p to print the page

Tools and Methods

In this section, you can learn about over 60 process tools, each serving different purposes. Although there are hundreds of tools available, these have been chosen because they are the ones we find especially useful to support MSP processes. For more information on the role of these tools in MSPs, have a read of the MSP Guide, a chapter of which is dedicated to the use of these tools.

At the request of many readers we have compiled these tools into one document to enable easy storing and sharing. You can find the MSP Tool Guide here.

Click on each to access the relevant tools and learn more:

Connection

1. Introductions
2. Human Spectrogram
3. Rich Picture
4. Semi-structured Interviews
5. Stakeholder Identification
6. Appreciative Story Telling
7. Questionnaires; Surveys
8. Problem Definition Worksheet
9. Ground Rules

Divergence

25. Adjust Group Size
26. Role Plays
27. Forms of Power
28. Six Thinking Hats
29. Multiple Perspectives
30. Power Ranking
31. Guided Fantasy
32. Five Colours of Change
33. Combining Ideas That Might Work Together

Convergence

43. Prototyping
44. Prioritising and Ranking
45. Comparing Proposals
46. Feedback from Stakeholders
47. Ritual Dissent
48. Card Clustering
49. Socratic Dialogue
50. A Change of Scene
51. Silence

Shared language

10. Stakeholder Characteristics & Roles Matrix
11. NetMapping
12. Stakeholder Analysis
13. World Café
14. Problem Tree
15. Timeline
16. Force Field Analysis
17. Context Immersions
18. SWOT Analysis
19. Delphi
20. Visual Reminders
21. Cynefin Framework
22. Friends & Strangers
23. Trendline
24. Four Quadrants of Change

Co-creation

34. Tuckman (forming, norming, storming, performing)
35. Belbin Team Roles
36. Scenario Planning
37. Conflict Styles
38. Partnership Agreements
39. Open Space
40. Document & Summarise
41. Visioning
42. Circle of Coherence

Commitment

52. Set Decision Rules
53. Make a Visual Theory of Change
54. Polls
55. Fish Bowl
56. Reflection
57. Synthesis
58. Option One-and-a-Half
59. Closing Circle
60. Evaluation